As mentioned before we are not all about the iQOS, sure it’s a great bit of kit but there are also many others out there. Here we see our very own HnB aficionado Fergus doing a hands on video review of British American Tobacco’s entry into the heat not burn market, the BAT Glo.
As Fergus rightly points out this is currently on limited release but as soon as it becomes available here in the UK we will do our best to add it to our online web store where we are currently selling the iQOS.
Also please see the “related” area underneath this video review for more posts related to the BAT Glo, including a very good tear down of the NeoStick, which is the name that BAT uses for its tobacco sticks.
We will be doing another video on the Vapour2 PRO Series 7 within the next couple of weeks along with an extensive blog post review so watch this space!
If there’s a bad thing about heat not burn it’s that the latest products aren’t widely available yet. That’s slowly changing as they roll out across new markets, but when we reviewed iQOS last summer it was only on sale in a handful of countries – and the UK wasn’t one of them. Obviously we were very excited about doing one of the first UK reviews of a product that’s turned out to be a real game changer.
Well, now we’ve done it again. British American Tobacco’s new Glo is only available in Japan and South Korea right now, but Heat Not Burn UK have managed to get our hands on one and, as promised, it’s now been through a full review.
You might remember that we did a preliminary review of the Glo a while ago. That was interesting, but it did have some limits. The main ones were that it was a borrowed device, there weren’t many sticks with it, and the person who actually had it was at the other end of a Skype conversation and half way down a bottle of wine. It did give an idea of what Glo was like, but couldn’t match up to actually having one right here to play with and use regularly for a couple of days.
Anyway, on to the review:
Hands-on at last!
Unlike the last time we reviewed a Glo, this one came with the full retail packaging. The lid of the sturdy box comes off to reveal the Glo itself in a plastic tray; lift the tray out and you’ll find another one holding a USB cable, cleaning brush and warranty card.
Glo looks and feels very different from the iQOS. Instead of a slim tube about the size of a medium cigar, it’s more similar to a single-18650 box mod. In fact, although I haven’t taken it to bits, I suspect that’s what powers it. The wider edge of its nicely round aluminium body is exactly the right size to hold an 18650.
The device feels well-made and solid, without being too heavy – it’s noticeably lighter than a slightly smaller box mod. The end caps are grey plastic, with a glossy finish on the top one. The top cap also has a cover that slides open to reveal the NeoStik holder. On the bottom there’s a micro-USB charging port and a small plastic flap with a ring of tiny holes in the middle. Closed, this allows enough airflow for the device to work; slide it towards its hinge and let it go, and it springs open to allow access for the cleaning brush.
Apart from that there isn’t a lot to see. Everything is operated by a single metal button on the front of the device, set in an LED-illuminated ring. Well, I say “everything” but there isn’t really much to control except for turning it on.
To use the Glo, all you have to do is slide the top cover back and insert a NeoStik into the hole. Push it down until there’s only about an inch sticking out the top – it sometimes seems to stick a bit near the bottom, but you won’t break it. Then all you have to do is press the button and wait.
Glo seems to heat up slightly faster than iQOS – probably because it only goes to 240°C, instead of 350°C – and you can easily tell when it’s ready. Firstly, the LED ring around the button progressively lights up; when it’s fully illuminated you’re ready to go. Just in case you get distracted the device will vibrate and buzz when it’s at running temperature. Then all you have to do is start puffing.
When the device thinks the stick is done it will vibrate again and turn itself off; just pull out the stick, dispose of it and close the top cover. If you use it the way you’d smoke it runs for long enough to take ten or a dozen puffs – just like a cigarette. The question is, does it deliver the same experience?
Using the Glo
My Glo came with two packs of NeoStiks, one each in Menthol and Bright Tobacco flavour, both carrying the Kent brand. I played with the device for a few days, vaping a menthol stick every couple of hours as a change from my e-cigs – my plan was to keep the regular tobacco sticks for a full-day trial, as I was never a menthol smoker. I also cut one of them up for the last article.
I have to say, though, the menthol sticks were pretty good. The taste and sensation they delivered were exactly like a Consulate or Marlboro menthol, so these sticks are a definite win. If you smoke menthols right now, I think you’re going to like the Glo.
Anyway, last Friday morning I made sure the Glo was fully charged, put all my e-cigs away in a cupboard for the day, and broke out the bright tobacco sticks. I loaded one into the device, hit the button and waited for it to heat up. Then I vaped it.
Well, it was pretty good. It wasn’t like the high-tar cigarettes I used to like, but if you smoke Marlboro Gold it’s very close to that experience. There’s no shortage of nicotine hit, and the vapour replicates the taste of cigarette smoke very well.
One stick isn’t much of a test though; what I wanted to know was, could I use the Glo all day? Would it be satisfying enough to keep a smoker off the cigarettes? So, after my first stick, there were nineteen more to go. And I got through them all.
It worked, too. At no point did I feel that the sticks weren’t satisfying enough, and I usually sub-ohm 24mg e-liquid. I found myself reaching for the pack of sticks about every 40 minutes through the day. Using it was easy, too, and I didn’t find the short wait for it to heat up all that annoying. Once a stick is finished you can just drop it in the bin – there’s no need for ashtrays, and you won’t get flakes of ash all over the place either.
One thing I did notice was that there’s a distinct tobacco smell. By the end of the day my office smelled as if someone had smoked a couple of cigarettes in it. That was completely gone by next morning, though, with no stale aroma hanging around. Would it become more persistent if you used Glo every day? I don’t know the answer to that one.
Compared to iQOS the Glo isn’t quite as satisfying, probably because of its lower running temperature. To compensate, it’s a lot easier to use because you don’t need to worry about battery life so much.
When we first discussed the Glo, one interesting point was the claimed battery capacity. iQOS needs to be recharged frequently; the larger Glo packs in a lot more power storage, and BAT said a single charge would be enough to vape more than 30 NeoStiks. I admit to being sceptical about this, but it’s true.
After vaping a full pack of twenty sticks, the power indicator – that LED ring around the button again – showed the battery still had half its charge left. That’s pretty impressive, and means a single charge should keep a Glo in action all day.
Does Glo deliver exactly the same experience as smoking? Not quite – but it’s very close. If e-cigarettes don’t quite do it for you this gadget will definitely be worth a try when it starts appearing in your market.
A couple of months ago we looked at what’s inside one of the Heets that PMI’s iQOS is fed with. That’s turned out to be quite a popular post, which isn’t really a surprise. After all, it’s an exciting new technology and people want to know how it works.
Heat not Burn UK is an impartial site, though, and we don’t want to give too much free publicity to PMI, so the next two posts will be dedicated to British American Tobacco’s Glo. This has featured in our articles before, and we even did a limited review of it, but now we’re in a position to go a bit further. Although Glo has only been released in a couple of test markets so far, we now have one and a supply of NeoStiks for it. The next article here will be a full review of the Glo, based on using it exclusively for a couple of days.
This time we’re going to look at the innards of a NeoStik, just to see how it compares to a Heet. The two products are very similar in concept, so as you’d expect they’re put together quite similarly as well. The most obvious difference is the shape – NeoStiks are much longer and slimmer than Heets, so there’s no way to use one kind of stick in the other kind of device.
We’ll look inside a NeoStik in a minute, but first let’s go back to something that’s been said on this blog a few times – that you can’t put a Heet or NeoStik in your mouth, light the end and smoke it. Well, I still don’t know if you can do this with a Heet (and I suspect you can’t) but with a NeoStik? Yes, you can. They burn just like a normal cigarette, so you can smoke them. It’s not a good idea, though.
For a start, they only last for a few puffs, so even if the sticks end up being significantly cheaper than cigarettes it would be a very expensive way to smoke. The other problem is that after those few puffs there’s a strong taste of burning plastic. The internal components of the NeoStik are made to resist its operating temperature of about 240°C; if you light it things get much hotter. The smoke from a burning NeoStik isn’t any healthier than a cigarette, and once you start inhaling the plastic bits it’s probably a good bit worse. So don’t smoke them.
Investigating the NeoStik
Let’s assume you’re going to be sensible and use your NeoStiks in your shiny new Glo, like you’re supposed to. What exactly is it you’re slotting into the gadget?
Like a Heet, a NeoStik sort of resembles a miniature cigarette. However, where a Heet is the same diameter as a cigarette but much shorter, a NeoStik is about the same length as a cigarette but much slimmer. Here’s a side by side comparison of the two. If the Heet looks a bit scruffy that’s because it’s the empty paper from the one that was dissected for the article back in June, but you can still get a good idea of the size:
The NeoStik on its own is a very neat, slim item. As you can see from the grid on the board, it’s about 84mm long – the same length as a standard king-size cigarette. It’s only about half the diameter though. So anyway, what’s inside it? Time to get the scalpel out and slice it down the middle:
Straight away we can see why it’s possible to smoke a NeoStik. Unlike the Heet, which contains a small plug of rolled, reconstituted tobacco sheet, half the length of the NeoStik is filled with what looks like normal cigarette tobacco. So that answers that one. Now, what’s the rest of it?
Unfortunately the NeoStik couldn’t be dismantled the same way as the Heet could, because apart from the tobacco all the bits are firmly glued to the paper and can’t be removed without ripping the whole thing to shreds. It’s possible to see what’s in there, though.
Just above the tobacco is a rigid plastic lining that extends the full remaining length of the stick. Over half of it is empty, and there’s nothing between this empty section and the tobacco, which is why there are little bits of shredded leaf visible inside it in the photos – the scalpel blade pulled them with it. However, unless you cut the stick up the tobacco is firmly packed enough that it won’t go anywhere, and it wouldn’t matter much if it did.
Next there’s the filter. Like the Heet’s filter it’s very short, probably so it doesn’t absorb too much of the vapour. With these products there isn’t really any need for much of a filter, because the vapour contains little or no solid particulates. Finally, the end that forms the mouthpiece is empty – there’s just the plastic lining to keep it rigid.
A familiar concept
So the internal structure of a NeoStik isn’t that different from a Heet; it has most of the same parts, although they’re put together differently. This is probably because it works in a different way. The iQOS has a blade that the Heet is pushed down onto, and when the device is switched on this heats up.
Glo doesn’t have a blade; if you open the cover on the air intake at the bottom you can look right through the device. Instead, there’s a heating coil around this tube; it heats up the part of the NeoStik with the tobacco in it. If you look at a used stick you can see where the heat has slightly darkened the paper in and above this section:
So there you have it. This is BAT’s take on a heat not burn product, and while it follows the same principles as iQOS there are a few tweaks to how they’ve done it. How does it compare? The next article will be all about that!
When someone mentions Korea most of us think of the mad regime in the North. That’s a pity, because South Korea is much nicer – and, if you’re a fan of Heat not Burn, it’s also a lot more interesting right now. South Korea is now an expanding market for the leading HnB products, so much so that a local company is planning to join in.
Unlike its bizarre Stalinist neighbour South Korea is an advanced industrial country, with a relatively low smoking rate of 19.9% – slightly lower than Germany, but slightly higher than Japan. It also has tough anti-smoking laws that make it illegal to light up in almost any public place. The government is pretty serious about persuading its citizens not to smoke.
Unfortunately it has a couple of serious problems. The first, and probably the biggest, is the army. The country has the world’s sixth-largest standing army and second-largest reserves; in total it can mobilise 3.7 million troops, and all South Korean men have to do an obligatory 21 months of military service. This is a great way to defend against insane, highly militarised neighbours, but not so good if you’re trying to stub out smoking.
Soldiers smoke, often because it gives you something to do while you wait for the army to decide what’s happening to you next, and lots of Koreans pick up the habit while they’re in uniform. That 19.9% smoking rate? It breaks down into around 5% of South Korean women, but about 40% of men.
At the same time, vaping hasn’t really taken off in Korea the way it has in the UK or USA. It is possible to buy e-cigarettes, and there are some local manufacturers, but it hasn’t made a big dent in the smoking figures. Now, major tobacco companies are wondering if Heat not Burn can do a better job.
Here comes iQOS
HnB products are very new to the South Korean market; Philip Morris released its popular iQOS device on 27 May, and now has two stores in Seoul (if you like Korean music you’ll be pleased to hear that one of them is in Gangnam). They’re also selling the iQOS through the CU convenience store chain, which has about 3,000 branches across the country.
Philip Morris say they don’t have any firm sales figures yet but are seeing “growing popularity”. That sounds about right; an employee at a CU store says, “They have been all sold out every day.” It wouldn’t be surprising if this is the case because iQOS continues to do very well in Japan; it took a 0.8% share of the cigarette market in the first quarter of 2016, but had climbed to 4.5% by the end of the year. PMI say it’s now at around 7%.
With the iQOS apparently doing well in South Korea, British American Tobacco are aiming to introduce their rival Glo device in August. Glo is a similar format to iQOS and BAT Korea say they’ll be selling it at a slightly lower price. If they can get the device and its NeoStiks into enough shops it’s likely to catch on too.
A home-grown rival?
The global tobacco companies can’t expect to have it all their own way, though. HnB devices are consumer electronics, and when it comes to developing and manufacturing these South Korea is one of the world’s giants. The country that’s home to companies like Samsung and LG isn’t likely to let imported electronics flood its home market, is it?
No, it’s not. Clearly impressed at the popularity of the new technology, one of South Korea’s own tobacco companies is already looking at moving into the market. KT&G (it stands for “Korea Tomorrow & Global”, but used to be “Korea Tobacco Ginseng”) is the country’s largest tobacco manufacturer. It’s a major player locally, with 62% of South Korea’s cigarette market, and its Esse superslim brand is also popular in Russia and Eastern Europe.
Now KT&G want to release a HnB product to take on Glo and iQOS – and they’re not hanging around. According to the company they’ve been watching the heated tobacco trend since 2012 and want to have their own device on the market by the end of this year.
That’s quite an ambition. If they can pull it off, they’ll be in on the ground floor with PMI and BAT. The multinationals will have a bit of a head start, but not enough to let them build up real dominance, and that’s likely to be balanced by consumers’ familiarity with KT&G brands.
The real question is what will the product be like? Unfortunately KT&G haven’t released any details yet, but if they think they can get in on the shelves by the end of the year – even as a trial product – then its design must already be fairly advanced. A HnB device isn’t something you can just throw together; PMI have invested more than $3 billion in iQOS so far, and BAT can’t have spent much less on Glo. iQOS is the latest version of a basic concept first trialled in 1998, as Accord, then redeveloped in 2007 as Heatbar.
So will it happen?
If KT&G are going to have any chance at all of getting a product on the market by December, it would need to be pretty much ready to go into production by this point. That means it would need to have been tested already, and probably tried by a good number of consumers to get their feedback on it. If this has been done, it’s been done unusually discreetly – we can’t find any details or images of a KT&G device anywhere.
Of course, South Korean companies are very good at keeping innovations quiet until they’re ready to start marketing them, so it’s very possible that KT&G really do have a product ready to launch over the next few months. If they do, it will be interesting to see how it compares to iQOS, Glo and other existing devices. Hopefully we’ll know more about it – and whether it will be marketed outside South Korea – soon.
A couple of months ago we looked at BAT’s glo, their stick-fed iQOS rival that’s currently being trialled in Japan. It still hasn’t been released in other markets, and BAT haven’t revealed their plans for it yet, so it could be a while before smokers in the UK have a chance to try it. Just so you know what you’re waiting for, however, Heat Not Burn UK set out to track one down. It was a struggle, but last week one of our agents finally managed to get his hands on the elusive device.
Because of how our glo was obtained (no, we didn’t steal it) it didn’t come in its usual retail packaging, so that won’t be included in this review. It did come with a full pack of Bright Tobacco sticks to feed it with, so it was thoroughly tested as well as being poked, prodded and generally fiddled with. So what’s it like?
The glo device looks like a small, simple box mod e-cigarette. It’s about the height and thickness of a pack of cigarettes, and maybe two-thirds of the width. The aluminium body is rounded on both sides, making it comfortable to hold, and it’s not too heavy. It does feel solid and well made, and the build quality looks excellent. The end caps are textured plastic, the metal body has a nice satin finish and there’s a laser-etched glo logo on the front.
Looking at the top, there’s an oval silver cover. On the bottom is a micro-USB charging port and a small cover that looks like it should open, but was left well alone in case it broke. After some discussion we think that’s the airflow vent; there has to be some place for air to flow into the heating chamber so you can inhale the vapour, and we couldn’t see anything else that might do that job.
The only actual control on the glo is a single button on the front. Its placement looks odd if you’re used to e-cigs; most box mods now have the fire button on one side, because that way it falls naturally under your thumb. However the glo’s button is just the on/off switch, and you won’t need to touch it when you’re actually using the device. The button itself is metal and surrounded by a ring of translucent plastic, which turns out to be LED-illuminated – but we’ll get to that.
Like the iQOS, glo uses cigarette-like sticks which BAT call NeoStiks. Compared to PMI’s HeatSticks these are longer and slimmer – almost exactly the same size as a traditional cigarette. Instead of a filter there’s a hollow plastic tube, which makes sense – why fit a filter when there’s no smoke? The centre of the stick is filled with finely shredded tobacco. Actually it looks like the bottom is, too, but BAT say that’s not tobacco. It could be shredded cork or something similar.
In Japan the NeoStiks are priced about the same as normal cigarettes, as are iQOS HeatSticks. Industry gossip suggests the reason for this is that nobody’s quite sure how they’ll be taxed yet, so BAT and PMI are both playing it safe. If they end up being taxed at a lower rate the price may fall in the future.
How does it work?
Using the glo is very simple. The cover on top slides to one side, revealing a hole about the size of a cigarette. All you have to do is insert a NeoStik into this hole until it won’t go any further. This is quite simple, like the iQOS, as long as you don’t rush it.
Once the stick is fully inserted all you have to do is press the button to turn the glo on, then wait for it to warm up. Progress can be tracked by watching the surround on the button; this progressively lights up as the coil temperature rises, the glow of the LEDs advancing clockwise wound the circle, and when the whole thing is illuminated it’s ready to go. Just in case you miss that the glo will also vibrate with a faint buzz when it reaches operating temperature. Then all you have to do is take a puff.
So the big question is, what’s it like? The answer is that it’s very good. Our agent was lucky enough to try the iQOS and glo together, and thinks the glo is just as good at producing vapour and has a slightly better taste. This was a bit surprising, as it runs at a much lower temperature – 240°C, rather than 350°C for its PMI competitor.
Each stick gives about as many puffs as a traditional cigarette, and when the glo decides you’ve fully vaped it, the device will vibrate again and turn itself off. This seems to be aimed at making sure you don’t overheat the tobacco to the point where it starts producing nasties.
Looking at the used stick was interesting. The heat seems to be applied in a narrow ring, just below the end of the plastic tube. It’s hard to say how much of the tobacco is being affected by it. On the other hand it doesn’t matter much, because whatever the glo is doing, it works.
The overall concept of glo is very similar to the iQOS, but BAT have taken a different approach to the hardware. Our first impression is that this has paid off. Battery life is much better than the PMI device – although it’s hard to say yet if it lives up to BAT’s claims of a 30-stick life between charges, because we didn’t get that many sticks. The downside is that the device itself is much bulkier, and unlike iQOS you certainly can’t hold it like a traditional cigarette.
It does seem to do the job, though. There’s a satisfying amount of vapour and the taste is very good. The device itself is simple and well made, and disposing of used sticks is a lot less messy than emptying an ashtray. This is a very interesting product, and if it’s released in the UK we think it has a lot of potential.
Heat not Burn products are coming to the attention of a new audience – and that might not be good news. The World Health Organisation is gearing up for its latest tobacco control junket and, for the first time, heated tobacco products are on their radar. They haven’t attracted as much of the WHO’s dislike as electronic cigarettes yet, but this could be just a matter of time.
The WHO event is the Seventh Conference of Parties to the Framework Convention on Tobacco Control, which is a bit of a mouthful. Unsurprisingly it usually goes by the less awkward title of COP 7. The previous one, COP 6, was held in Moscow two years ago and attracted quite a lot of bad press. The organisers, who include the UK’s Action on Smoking and Health, seem to be somewhat paranoid, and they claim to be terrified that the tobacco industry will somehow manage to sneak observers in to find out what’s happening. Last year they avoided this risk by first banning all members of the public, in case any were Big Tobacco spies, then banning all members of the press.
As COP is funded from taxpayers’ money not everyone was happy about the oppressive secrecy, especially as some hints of what was going on did slip out. Although it was supposed to be a conference to set tobacco control policy, the reality is that no dissent from the organisers’ position was allowed. It’s been alleged that the health minister of a fairly large country was physically forced back into his seat when he disagreed with one of the proposals. Obviously it’s hard to say if this really happened or not, because any potential witnesses had been locked out.
They’re paranoid, and they are out to get us
This year’s event will be held in India, and it seems the paranoia has got even worse since 2014. The organisers are talking seriously about banning representatives of any government that’s involved with tobacco sales in any way, which is most of them. The Indian government itself might be shut out, despite paying to host the event.
So what does this have to do with heat not burn? The agenda for COP 7 was released last week, but for a couple of weeks before that there has been a sudden increase in interest among tobacco control activists. Anti-smokers have been asking questions about heat not burn on Twitter, mainly trying to find out what e-cigarette users think of it.
Some people were puzzled about this. Why ask vapers for their opinions about heat not burn? Obviously there are connections – both are alternatives to smoking – but they’re very different products. Surely it would have made more sense to ask smokers what they thought, but there was no sign of anyone doing that. Of course that could just have been the usual dismissive public health attitude towards smokers, but was there something more significant behind it?
As it turned out, yes there was. One of the documents the WHO released last week was their new position paper on electronic cigarettes, and as well as e-cigs it mentions heat not burn products. It’s not a big mention, but it’s there – just a single sentence about how the tobacco industry “has launched alternative nicotine delivery systems that heat but do not burn tobacco”.
Unfortunately the WHO has been extremely negative about e-cigarettes right from the start, and the tone of this new paper suggests they’re going to be exactly the same about HnB. This probably shouldn’t be a big surprise – the organisers of FCTC lost interest in keeping people healthy long ago. Their priority now is attacking the tobacco industry every chance they get, and heat not burn is an obvious target. After all the leading products are all actually made by tobacco companies, unlike most e-cigs. They contain tobacco, and some of them have well-known cigarette brands. It’s pretty much inevitable that HnB is going to be painted as another evil tobacco industry plot.
So does this attention from WHO mean heat not burn is doomed before it even has a chance to get off the ground? No, not really. Look at what’s happening with e-cigarettes. Yes, the USA and EU have introduced tough new laws – but they haven’t actually banned them, and that’s what the WHO was demanding as recently as last year. There’s now so much evidence they’re safer than cigarettes that even the WHO can’t justify a ban.
It’s almost certain that the same will happen with HnB. Not much research has been done yet, but when the evidence starts coming in it’s likely to show that these products are much safer than conventional smoking. The FCTC crew will huff and puff, but governments aren’t likely to ban the products. They’ll get health warnings, and possibly plain packs, but they aren’t going to be banned except in a few totalitarian states.
Hints of positivity
Actually it could be good news that WHO seem to have been talking to tobacco control people about HnB. While a lot of them are driven by hatred of the industry, some of the more open-minded ones will be interested in anything that gives a safer alternative to smoking. One or two of those were among the ones asking questions, including the chief of an NHS stop smoking service. The same service was the first in Britain to start recommending e-cigs to smokers who wanted to quit; if HnB looks like being a real alternative – and with the current technology it certainly does – it could find supporters in unlikely places.
Sadly it’s a fact of life in today’s world that, whenever something new and enjoyable appears, a lot of people will instinctively want to ban it. Sometimes they succeed, worse luck. More often they manage to cause some problems, but the new technology goes on to eventually become widely accepted. Remember how mobile phones would cause sterility and brain cancer? Now everybody has one. Heat not burn will be opposed by people like the WHO, but the chances are it’s not going to go away. Technology has caught up to the point where it really works, and it’s just going to keep getting better.
One of the things you’ll hear a lot from anti-smokers is that 70% of smokers want to quit. If you actually talk to smokers you’ll probably hear a very different answer. Most of them don’t want to quit at all, because the truth is they enjoy smoking. They know they should quit, because smoking is undeniably bad for your health, but that’s not quite the same as actually wanting to. If scientists announced tomorrow that they’d got it all wrong and smoking was completely safe, you can bet nobody’d be interested in quitting. The appeal of Heat not Burn products is that, potentially, they can offer the enjoyment of smoking without most of the health risks. That raises a crucial question: How safe are HnB products really?
Heat not Burn products often get compared to electronic cigarettes, and in many ways it’s a good comparison. After all they’re both alternatives to smoking that work by letting users inhale a flavoured vapour instead of actual smoke. There are some differences though. All e-cigarettes work in the same way; they have a battery, heating coil and liquid reservoir. The shape and size of the parts might vary, but they all have the same basic parts – even the disposable cartomisers that some models use contain the coil and liquid.