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BAT Glo- Heat Not Burn UK gets hands on.

As mentioned before we are not all about the iQOS, sure it’s a great bit of kit but there are also many others out there. Here we see our very own HnB aficionado Fergus doing a hands on video review of British American Tobacco’s entry into the heat not burn market, the BAT Glo.

As Fergus rightly points out this is currently on limited release but as soon as it becomes available here in the UK we will do our best to add it to our online web store where we are currently selling the iQOS.

Also please see the “related” area underneath this video review for more posts related to the BAT Glo, including a very good tear down of the NeoStick, which is the name that BAT uses for its tobacco sticks.

We will be doing another video on the Vapour2 PRO Series 7 within the next couple of weeks along with an extensive blog post review so watch this space!


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Inside the NeoStik

A couple of months ago we looked at what’s inside one of the Heets that PMI’s iQOS is fed with. That’s turned out to be quite a popular post, which isn’t really a surprise. After all, it’s an exciting new technology and people want to know how it works.

Heat not Burn UK is an impartial site, though, and we don’t want to give too much free publicity to PMI, so the next two posts will be dedicated to British American Tobacco’s Glo. This has featured in our articles before, and we even did a limited review of it, but now we’re in a position to go a bit further. Although Glo has only been released in a couple of test markets so far, we now have one and a supply of NeoStiks for it. The next article here will be a full review of the Glo, based on using it exclusively for a couple of days.

This time we’re going to look at the innards of a NeoStik, just to see how it compares to a Heet. The two products are very similar in concept, so as you’d expect they’re put together quite similarly as well. The most obvious difference is the shape – NeoStiks are much longer and slimmer than Heets, so there’s no way to use one kind of stick in the other kind of device.

We’ll look inside a NeoStik in a minute, but first let’s go back to something that’s been said on this blog a few times – that you can’t put a Heet or NeoStik in your mouth, light the end and smoke it. Well, I still don’t know if you can do this with a Heet (and I suspect you can’t) but with a NeoStik? Yes, you can. They burn just like a normal cigarette, so you can smoke them. It’s not a good idea, though.

For a start, they only last for a few puffs, so even if the sticks end up being significantly cheaper than cigarettes it would be a very expensive way to smoke. The other problem is that after those few puffs there’s a strong taste of burning plastic. The internal components of the NeoStik are made to resist its operating temperature of about 240°C; if you light it things get much hotter. The smoke from a burning NeoStik isn’t any healthier than a cigarette, and once you start inhaling the plastic bits it’s probably a good bit worse. So don’t smoke them.

Investigating the NeoStik

Let’s assume you’re going to be sensible and use your NeoStiks in your shiny new Glo, like you’re supposed to. What exactly is it you’re slotting into the gadget?

Like a Heet, a NeoStik sort of resembles a miniature cigarette. However, where a Heet is the same diameter as a cigarette but much shorter, a NeoStik is about the same length as a cigarette but much slimmer. Here’s a side by side comparison of the two. If the Heet looks a bit scruffy that’s because it’s the empty paper from the one that was dissected for the article back in June, but you can still get a good idea of the size:

Heet (front) and NeoStik

The NeoStik on its own is a very neat, slim item. As you can see from the grid on the board, it’s about 84mm long – the same length as a standard king-size cigarette. It’s only about half the diameter though. So anyway, what’s inside it? Time to get the scalpel out and slice it down the middle:

Straight away we can see why it’s possible to smoke a NeoStik. Unlike the Heet, which contains a small plug of rolled, reconstituted tobacco sheet, half the length of the NeoStik is filled with what looks like normal cigarette tobacco. So that answers that one. Now, what’s the rest of it?

Unfortunately the NeoStik couldn’t be dismantled the same way as the Heet could, because apart from the tobacco all the bits are firmly glued to the paper and can’t be removed without ripping the whole thing to shreds. It’s possible to see what’s in there, though.

Just above the tobacco is a rigid plastic lining that extends the full remaining length of the stick. Over half of it is empty, and there’s nothing between this empty section and the tobacco, which is why there are little bits of shredded leaf visible inside it in the photos – the scalpel blade pulled them with it. However, unless you cut the stick up the tobacco is firmly packed enough that it won’t go anywhere, and it wouldn’t matter much if it did.

Next there’s the filter. Like the Heet’s filter it’s very short, probably so it doesn’t absorb too much of the vapour. With these products there isn’t really any need for much of a filter, because the vapour contains little or no solid particulates. Finally, the end that forms the mouthpiece is empty – there’s just the plastic lining to keep it rigid.

A familiar concept

So the internal structure of a NeoStik isn’t that different from a Heet; it has most of the same parts, although they’re put together differently. This is probably because it works in a different way. The iQOS has a blade that the Heet is pushed down onto, and when the device is switched on this heats  up.

Glo doesn’t have a blade; if you open the cover on the air intake at the bottom you can look right through the device. Instead, there’s a heating coil around this tube; it heats up the part of the NeoStik with the tobacco in it. If you look at a used stick you can see where the heat has slightly darkened the paper in and above this section:

So there you have it. This is BAT’s take on a heat not burn product, and while it follows the same principles as iQOS there are a few tweaks to how they’ve done it. How does it compare? The next article will be all about that!

 

 

 

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What Effects Might Heat Not Burn Have?

As Heat not Burn products become more popular they’re steadily generating debate among the public, health activists and scientists. So far, the medical profession want to know how much safer they are than traditional tobacco products. Activists want to know if they’re part of a cunning plot to create more smokers. Smokers want to know how good they taste. This already seems like quite a lot to discuss – but it turns out some people are already thinking a lot further.

A few days ago Heat Not Burn UK had the opportunity to interview David O’Reilly, the director of science, research and development at British American Tobacco. David is a real expert on HnB and I had a fascinating discussion with him (so expect to see his name a few  times on this blog over the next month or so), and he’s been thinking way ahead of just about everyone else I’ve spoken to.

This Is The Future

One thing David was very clear on is that BAT, like Philip Morris, see non-combustible products as the future. While I was talking to him I noticed that he mentioned, more than once, moving to HnB. Eventually I asked him if he saw it as expanding their product range or repositioning it. “Our customers are moving to safer products,” he said. “We can move with them, or go out of business.” So BAT definitely seem committed to technological change.

What I hadn’t thought about was how far-reaching these changes could be. One of the products we talked about was Glo, BAT’s heated tobacco product. Glo uses “Neostiks”, similar to the Heets that feed PMI’s iQOS, and as you probably know there really isn’t a lot of tobacco in these. David explained just how inefficient a traditional cigarette is; about 90% of the tobacco in it ends up either in the filter or escaping as sidestream smoke; only about 10% of it is actually inhaled.

With a Glo this inefficiency just doesn’t exist. A Neostik has a filter but, like the one on a Heet, it’s mostly just there to give a familiar cigarette-like fee; it’s small and permeable enough that it traps very little of the vapour. Meanwhile there’s no sidestream problem either. In fact once a Glo is powered up and at working temperature it’s generating vapour constantly, but this stays in the heating chamber until you take a puff and inhale it – it doesn’t escape.

The end result is that a Neostik contains about 10% as much tobacco as a traditional cigarette, but it’s pretty much equivalent to it; if you smoke a pack of twenty every day, you’ll probably get through a pack of twenty Neostiks when you switch to Glo – but that’s as much tobacco as just two cigarettes.

Consequences?

I have to admit, I was sitting there making admiring noises about this efficiency when David said, “Of course, we have to think about what effect that will have on the tobacco farmers.”

Well, of course we do. After all, tens of thousands of people rely on tobacco farming for their livelihood. Many of them are in poor countries, too. A 90% fall in tobacco production could have a devastating effect on their economies. Tobacco controllers sometimes argue that tobacco takes up farmland that could be used for food, but the truth is the world isn’t short of food. When famines happen, which is a lot less often than they used to, it’s generally because there’s no way to get the food to the people who need it. Cutting tobacco production by 90% isn’t going to solve world hunger, but it could make a lot of people unemployed.

Then again it might not. The truth is, right now we simply don’t know. Will tobacco production fall significantly in the first place? We don’t know. A lot of it depends on what sort of reduced-risk products smokers actually move to. If they all switched to Glo then yes, a lot less tobacco would be needed. But so far the most popular alternatives are snus and e-cigarettes. Snus is made of tobacco, and e-cigs need nicotine – which is extracted from tobacco.

The most likely outcome is that there will continue to be a range of products, including snus, dissolvables and e-cigs as well as Heat not Burn devices. Total demand for tobacco will probably fall, but not dramatically at first. From the point of view of the farmers that’s likely to be good news. If demand changes gradually they can adjust and cope with it; it’s a sudden shock that would cause mass poverty.

What matters is that people are thinking about issues like this – and they are. Ironically it’s the tobacco industry, usually painted as the villain of the piece, who’s looking into the possible future effects of changing technology. Public health tend to just dismiss the fate of tobacco farmers, airily assuming that they can all start growing organic quinoa instead. Unfortunately life is rarely that simple.

Upping Their Game

The tobacco industry has a bad reputation, and leaked documents from the 1960s and 70s show that, a few decades ago at least, it was far from undeserved. They do also deserve some credit, though. BAT’s research facility in Southampton has been trying to develop a safer cigarette for decades; now they’ve abandoned that apparently hopeless quest and moved on to alternative products instead. They might have been late to the game on HnB and e-cigs, but they’re putting a lot of time and resources into it now.

In the last ten weeks I’ve spoken to researchers and senior executives from two of the world’s largest tobacco companies, and the impression I get is that they’re very serious about harm reduction. It’s unrealistic to expect them to stop selling cigarettes tomorrow, but they seem very determined to stop selling them at some point in the not too distant future. Another thing David O’Reilly, his colleagues from BAT and their opposite numbers at PMI all stressed to me is that products like Glo, iFuse and iQOS are early iterations of the technology. Some very clever people with very large research budgets are already working on improved versions that are simpler to use and give even better performance. The future for Heat not Burn, and every other category of reduced-risk tobacco product too, is looking very exciting.

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BAT’s glo – sneak preview

A couple of months ago we looked at BAT’s glo, their stick-fed iQOS rival that’s currently being trialled in Japan. It still hasn’t been released in other markets, and BAT haven’t revealed their plans for it yet, so it could be a while before smokers in the UK have a chance to try it. Just so you know what you’re waiting for, however, Heat Not Burn UK set out to track one down. It was a struggle, but last week one of our agents finally managed to get his hands on the elusive device.

Because of how our glo was obtained (no, we didn’t steal it) it didn’t come in its usual retail packaging, so that won’t be included in this review. It did come with a full pack of Bright Tobacco sticks to feed it with, so it was thoroughly tested as well as being poked, prodded and generally fiddled with. So what’s it like?

The device

The Glo is a neat, simple device. The silver oval on top slides to reveal the NeoStik socket.

The glo device looks like a small, simple box mod e-cigarette. It’s about the height and thickness of a pack of cigarettes, and maybe two-thirds of the width. The aluminium body is rounded on both sides, making it comfortable to hold, and it’s not too heavy. It does feel solid and well made, and the build quality looks excellent. The end caps are textured plastic, the metal body has a nice satin finish and there’s a laser-etched glo logo on the front.

Looking at the top, there’s an oval silver cover. On the bottom is a micro-USB charging port and a small cover that looks like it should open, but was left well alone in case it broke. After some discussion we think that’s the airflow vent; there has to be some place for air to flow into the heating chamber so you can inhale the vapour, and we couldn’t see anything else that might do that job.

The only actual control on the glo is a single button on the front. Its placement looks odd if you’re used to e-cigs; most box mods now have the fire button on one side, because that way it falls naturally under your thumb. However the glo’s button is just the on/off switch, and you won’t need to touch it when you’re actually using the device. The button itself is metal and surrounded by a ring of translucent plastic, which turns out to be LED-illuminated – but we’ll get to that.

The Tobacco

Like the iQOS, glo uses cigarette-like sticks which BAT call NeoStiks. Compared to PMI’s HeatSticks these are longer and slimmer – almost exactly the same size as a traditional cigarette. Instead of a filter there’s a hollow plastic tube, which makes sense – why fit a filter when there’s no smoke? The centre of the stick is filled with finely shredded tobacco. Actually it looks like the bottom is, too, but BAT say that’s not tobacco. It could be shredded cork or something similar.

In Japan the NeoStiks are priced about the same as normal cigarettes, as are iQOS HeatSticks. Industry gossip suggests the reason for this is that nobody’s quite sure how they’ll be taxed yet, so BAT and PMI are both playing it safe. If they end up being taxed at a lower rate the price may fall in the future.

Some of the stuff inside is tobacco. Some, according to BAT, isn’t.

How does it work?

Using the glo is very simple. The cover on top slides to one side, revealing a hole about the size of a cigarette. All you have to do is insert a NeoStik into this hole until it won’t go any further. This is quite simple, like the iQOS, as long as you don’t rush it.

Once the stick is fully inserted all you have to do is press the button to turn the glo on, then wait for it to warm up. Progress can be tracked by watching the surround on the button; this progressively lights up as the coil temperature rises, the glow of the LEDs advancing clockwise wound the circle, and when the whole thing is illuminated it’s ready to go. Just in case you miss that the glo will also vibrate with a faint buzz when it reaches operating temperature. Then all you have to do is take a puff.

So the big question is, what’s it like? The answer is that it’s very good. Our agent was lucky enough to try the iQOS and glo together, and thinks the glo is just as good at producing vapour and has a slightly better taste. This was a bit surprising, as it runs at a much lower temperature – 240°C, rather than 350°C for its PMI competitor.

Each stick gives about as many puffs as a traditional cigarette, and when the glo decides you’ve fully vaped it, the device will vibrate again and turn itself off. This seems to be aimed at making sure you don’t overheat the tobacco to the point where it starts producing nasties.

Looking at the used stick was interesting. The heat seems to be applied in a narrow ring, just below the end of the plastic tube. It’s hard to say how much of the tobacco is being affected by it. On the other hand it doesn’t matter much, because whatever the glo is doing, it works.

Conclusions

The overall concept of glo is very similar to the iQOS, but BAT have taken a different approach to the hardware. Our first impression is that this has paid off. Battery life is much better than the PMI device – although it’s hard to say yet if it lives up to BAT’s claims of a 30-stick life between charges, because we didn’t get that many sticks. The downside is that the device itself is much bulkier, and unlike iQOS you certainly can’t hold it like a traditional cigarette.

It does seem to do the job, though. There’s a satisfying amount of vapour and the taste is very good. The device itself is simple and well made, and disposing of used sticks is a lot less messy than emptying an ashtray. This is a very interesting product, and if it’s released in the UK we think it has a lot of potential.

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glo from BAT – iQOS’s latest rival

Philip Morris have been watching the Japanese tobacco market with interest, and probably quite a lot of satisfaction, this year. Japan was the first major test market for their iQOS heat not burn product, and it’s performed remarkably well. In September 2015 the HeatSticks it uses to create vapour accounted for 0.7% of the country’s cigarette sales; twelve months later that had risen to 5.2%. PMI say that around a million Japanese smokers have switched from traditional cigarettes to iQOS, and that 70% of people who’ve tried the device have fully switched.

Now the iQOS could have a fight on its hands, as British American Tobacco prepare to launch a rival product in mid-December. BAT are already testing a hybrid e-cigarette/HnB product, the iFuse, in Romania (I’ve tried it, and will write about it soon) but this new one is going to be exclusive to Japan for a while.

Japan is an interesting market for HnB products. Strict rules on nicotine-containing liquids mean that e-cigarettes, which the tech-happy Japanese would be expected to enjoy, are still rare. That means the only real competition for HnB is traditional cigarettes, so it’s the perfect place to see how many smokers are willing to switch. For BAT there’s a bonus; they also get to see how their new device performs against the already-established iQOS.

glo-ing with satisfaction?

So anyway, let’s look at BAT’s latest product. It’s called glo, and the concept is very similar to iQOS. The device itself is a bit different, and as expected there are positive and negative aspects to those differences. Overall, however, it looks pretty interesting.

Like iQOS, glo is fed with cigarette-like tubes which are inserted into the unit and heated. These have a filter on top of a stick of reconstituted tobacco, which probably also has some propylene glycol and other additives to help generate vapour. BAT are calling them Neostiks, and say each one should last about as long as a regular cigarette – a dozen puffs or so. As far as pricing goes they also cost about the same as cigarettes; in Japan a pack of 20 Neostiks will sell for 420 Yen, which is roughly the same as a pack of BAT’s Kent king size.

When glo launches there will be three Neostik flavours available: Bright Tobacco, Intensely Fresh (a menthol blend) and Fresh Mix, which has a less dominant menthol flavour. They’ll all carry the Kent brand initially – it’s one of the leading brands among Japanese smokers – but if it rolls out globally expect to see differently branded sticks and possibly a wider range of flavours.

Like iQOS, but more so

As for the actual device, it follows the basic iQOS system – insert a Neostik into the top, turn it on, wait for it to heat up then puff away as normal. Visually it’s very different, though. Where iQOS is a pen-style device, glo looks more like a small box mod. The case has an oval profile and is very uncluttered; there’s a laser-etched logo and a ring-shaped LED indicator on the front, and on top a large button and the socket for the Neostik. BAT say they aimed for the simplest interface they could manage, and the single button controls everything on the glo. That’s actually not too hard, because like iQOS – and unlike a box mod – there aren’t a lot of settings to manage. Basically all you have to do is turn it on and off.

So why have BAT gone for this larger format? PMI deliberately made iQOS as small and slim as possible, to keep it as close as they could to the size and weight of a traditional cigarette. There’s a down side to that, though – battery life. The iQOS handset simply doesn’t have enough space for a lot of power storage, and a full charge will be mostly used up in vaping a single HeatStick. It does come in a portable charging case that can recharge the handset on the go, but there’s an enforced break of about ten minutes between HeatSticks while it tops up.

By going with the box mod style, BAT have given themselves a lot more space for batteries – and it shows. They claim that a fully charged glo holds enough power to vape over 30 Neostiks. If that holds up in real-world use it means a single charge should last most smokers a full day, which makes it a lot more practical.

Gambling on power

So there are real advantages in the glo’s bulkier dimensions, but it’s definitely a gamble on BAT’s part. It’s likely they’re hoping that smokers will value the extended battery life enough to use a device that’s less familiar in shape (and a good bit heavier) than iQOS. One advantage of them both being tested in Japan is that they can compete head to head; apart from the size they’re similar enough in concept to make for a fair comparison.

There is one other difference between the two, which is that glo heats its tobacco sticks to a significantly lower temperature. iQOS runs at around 350°C, while glo reaches 240°C. The lower temperature is likely to mean fewer toxicants in the vapour, but the big question is what impact it has on the user experience. If the vape itself is less satisfying that’s going to count against it.

BAT say that lab tests show that glo vapour eliminates around 90% of the toxicants found in cigarette smoke, although they’re being careful not to make any health claims right now. They are emphasising that it’s less messy than smoking and doesn’t leave a strong smell on clothes. As far as price goes, the glo handset will sell for around 8,000 yen, which is about $77. That makes it roughly 20% cheaper than iQOS in Japan. If glo rolls out in the UK it will be interesting to see how it’s priced, because iQOS is currently selling for £45. If the same price difference carries across that will put it at about £36. Of course the real cost of these systems is in the tobacco sticks, which aren’t much cheaper than traditional cigarettes.

Overall glo looks like an interesting device. Anyone who’s used a box mod is unlikely to be bothered by its size and shape, so the real question is how smokers will take to it – and, of course, what the actual vapour is like. BAT have invested heavily in it, though, so it’s probably safe to assume their consumer trials have been positive. Hopefully UK smokers will soon get a chance to try it, too.