We are very pleased to announce that we are now selling both the iQOS 3 heat not burn device and the iQOS 3 Multi heat not burn device.
Both these devices are the very latest in cutting edge technology of which the manufacturer Philip Morris has spent billions of pounds developing, the result of which are two very well made and very effective smoking cessation devices.
The iQOS 3 is a direct improvement over the previous model, the 2.4 Plus. Improvements include a slimmer redesigned case, less buttons, a slightly smaller holder, quicker charging time for the holder and other incremental upgrades. What this effectively means is that they have perfected an already very good device.
PMI have also covered both bases by releasing an all-in-one device called the iQOS 3 Multi. The difference between the Multi and the 3 is that this comprises of a single unit as opposed to a holder with PCC (personal charging case.)
It’s all about choice
Both perform as expected and this gives people a very nice choice which is important. Most manufacturers out there in the heat not burn world only concentrate on one type or the other, with most of the latest Chinese manufacturers opting for the all-in-one variety. This is probably because the all-in-ones are easier to make. Nobody has mastered the holder/PCC like iQOS have done.
Another thing that people expect these days is high quality and the quality and finish of these devices is second to none. In terms of quality they are in the Apple league in terms of reliability and also presentation.
We are fortunate enough to have some very good reviewers for our devices and our chief reviewer Fergus has given the iQOS 3 a very thorough going over in his review. We will soon have another reviewer imparting their thoughts on the iQOS 3 Multi and that should be up around the middle of June.
All of our iQOS heat not burn devices are covered by a one year “no quibble” guarantee. If anything should go wrong with it you can return the device for a replacement. Not all iQOS sellers are able to offer this but we can as we are authorised sellers.
Why not try it?
If you are sick of smoking traditional cigarettes then why not give heat not burn a try? You get the same tobacco taste without many of the harmful chemicals that are found in burning tobacco. And we know it works by the amount of return customers that we get buying HEETS from us.
Nobody can accuse Heat not Burn pioneer Philip Morris International, manufacturer of the market-leading iQOS, of standing still. The pace of innovation slower than we see for e-cigarettes, but the technology is still moving forward at a pretty fast clip – and PMI are leading the charge. It was just a few months ago we reviewed the iQOS 2.4 Plus; now we’re going to talk about the brand-new device with our iQOS 3 review.
Actually we could have talked about the iQOS 3 a few weeks ago, but we’ve been holding off a bit. It seems that PMI have been a victim of their own success here, and the latest iQOS has been so popular that for the last few weeks production couldn’t keep up with demand. There’s been a worldwide shortage of the new devices, and that’s meant we couldn’t get a stock for our shop. We did manage to get review samples ourselves, though, so today I’m going to let you know what I think.
I was actually pretty excited about the iQOS 3. So far, PMI have kept to the same basic design and given it incremental upgrades – the big step forward with the 2.4 Plus, if you remember, was how much faster the holder recharged between sessions. With the iQOS 3 they’ve been a bit more radical. While it keeps the same concept of a small holder and a portable charging case (PCC), both components are totally new designs. Is this a cosmetic upgrade, or has performance been boosted too? Well, let’s find out.
My iQOS 3 turned up in an impressively large box, because it was supposed to be a starter kit with a few packs of HEETs included. Unfortunately, German customs objected to this and removed the HEETs, which would have had me me wondering what the point of the EU customs union was if I’d ever thought it had a point. Well, never mind; I got the device itself, and as I had a full carton of 200 Bronze HEETs at home waiting for it that was all I needed.
So anyway, inside the large box were a couple of empty compartments, a collection of booklets and other paperwork and a much smaller box, which is what I was after. This flips open to reveal the usual tray, with the holder and PCC resting in it. A second tray underneath holds a brush and cleaning sticks, and under that the third layer contains a USB charging cable and UK plug. Everything’s very nicely presented, there’s no shortage of documentation on how to use it, and the accessories are all extremely high quality.
Obviously I was most interested in the device itself. The iQOS 3 PCC is almost exactly the same length as the older version, but noticeably narrower. It’s also a much cleaner looking design. My 2.4 and 2.4 Plus both have an array of buttons and lights that pretty much covers one side of the PCC, but the 3 looks positively Spartan by comparison. There’s just a single button and an LED strip on one corner, and the charging port (which isn’t micro-USB, so you’ll need to use the cable that came with the kit). That’s it as far as controls go; the only other feature is that one side is made out of a darker, shinier plastic than the rest.
This is where the biggest change has been made. Press the bottom of that shiny side and it pivots out, revealing the holder. This is almost exactly the same size as the older versions, but slightly slimmer – it will fit in a 2.4 PCC (don’t do this – I can’t confirm that it won’t cause damage) but not vice versa. It has the same minimalist design as the PCC, with no features beyond a combined button/LED and a nice embossed iQOS logo. The gold-plated charging contact at the bottom seems to be a rather different design, though.
The slimmer case made me wonder about battery capacity, but of course it shouldn’t have; the new design uses case volume more efficiently, because it doesn’t have wasted space inside the flip-up top. Charging the PCC using the supplied cable took around 90 minutes, and then I was ready to start testing it.
Vaping the iQOS 3
Once you have a HEET slotted into the end of the holder, you just have to hold the button down until the holder vibrates to let you know it’s heating up. The LED will blink to show you it’s heating; when it’s at running temperature the LED switches to a steady glow, and just in case you miss that the holder vibrates again.
The actual vape is pretty much the same as the 2.4 Plus. This isn’t a bad thing at all, of course, because the 2.4 Plus is still the standard-setter for HnB devices. There’s no shortage of vapour, and the flavour is excellent. A vaping session lasts for five minutes and 35 seconds, or 14 puffs, which ever you hit first. When there are 30 seconds or two puffs left it will vibrate to warn you time’s nearly up.
Despite my worries that the new device might have a smaller battery, it seems to hold up just as long as the 2.4 Plus; I regularly managed to vape 30 HEETs on a single charge of the PCC. The holder also benefits from the same fast charge rate – around two and a half minutes.
I was very impressed with the iQOS 3. It has all the advantages of earlier models – especially that amazingly small and light holder – in a smaller, simpler package. If you’ve just splashed out on a 2.4 Plus I’m not sure it’s worthwhile upgrading yet, but if you have an earlier model I’d definitely recommend you take a step up and get the 3.
And here is some very good news, we are now selling the IQOS 3 right here on this website, please click here to buy.
We currently have several special offers on all iQOS kits and that is the special price of just £99 for the brand new IQOS 3 in four colours along with 60 HEETS for just £99. We also have the new IQOS 3 MULTI available in three different colours along with 60 HEETS for just £89. And finally we also sell either a navy or white iQOS 2.4 Plus starter kit along with 60 HEETS for just £79!
Shipping is either with APC, Royal Mail or Royal Mail International and all orders are sent out very promptly.
Also every iQOS kit sold comes with a no-quibble 1 YEAR GUARANTEE too, click the banner below to be taken to our online store.
This post is originally from February 2018 when we first started selling the IQOS, it gets updated regularly as new IQOS products are released.
One of the most popular pages on this site is our review of Philip Morris’s innovative iQOS device. That’s not much of a surprise, because iQOS has probably had more publicity than any other Heat not Burn product and it’s also the most widely available. It’s steadily rolling out beyond the first test markets and can now be bought in the UK, Spain, the Netherlands and several other countries; before too long it will be available globally, and I think it’s going to be a huge success.
When Heat not Burn UK first tested the iQOS the only sticks that came with it were mild menthols. Those were not as satisfying as they could have been, but did prove the concept. Happily, during our visit to PMI’s research centre at Neuchatel a couple of months ago there was no shortage of them in all flavours, and I got the chance to try an iQOS with a full-strength stick. I’m happy to report that it was very close to the experience of smoking a Marlboro, and an excellent substitute in every way.
Obviously, what made the difference between “Meh, this is okay” on the first iQOS test and “Wow!” on the second one was the sticks it was being fed with. That means it’s probably time to look at the sticks themselves in a bit more detail.
The baby cigarettes that go in the end of an iQOS were originally called HeatSticks, but they’ve now been rebranded as “Heets from Marlboro”. Currently Heets come in three flavours – Amber, which roughly equates to full-strength Marlboro Red; Yellow, a lighter Marlboro Gold; and Turquoise, the mild menthol version. As far as I can tell these all have the same nicotine content, and the only difference is in the flavour.
Anyway, I just called them baby cigarettes. They’re not. Yes, they look like baby cigarettes, and they come in a tiny pack of twenty, but you can’t stick them in your mouth and fire them up with your trusty Zippo. That just won’t work. Even if it did work it would be pretty pointless, because the whole idea is that you don’t burn the tobacco.
In fact there really isn’t a lot of tobacco in there to burn, anyway. Looking at a Heet, you can see that the filter seems to take up about three-quarters of its length:
Not Just Tobacco
It’s not quite this simple, but we’ll come back to that. What’s in the other quarter is the stuff that gets heated, and I’ve actually had the chance to watch it being made in the factory at Neuchatel. PMI made me promise not to put all their trade secrets on the internet, but I can tell you the basics. What they do is blend selected tobaccos to get the flavour they want, then grind them to a fine powder. This is then mixed with water and some other ingredients – vegetable glycerine to keep it moist and generate the vapour; natural cellulose fibres to bind it; and guar (a natural gum) to hold the whole lot together.
This liquid mixture is sprayed onto a conveyor belt, run through a dryer then peeled off in thin sheets. The brown stuff in the end of a Heet is those sheets, rolled up like tobacco leaves in a cigar. When you load a Heet into your iQOS a steel blade in the device cuts into the roll, and when the blade heats up it creates the vapour for you to inhale. That vapour is mostly VG, loaded with aromatic flavours from the tobacco – which is why iQOS can replicate the flavour of a cigarette in a way that e-cigs can never quite manage.
So what else is in a Heet? Well, it’s not just the filter. In fact the filter itself is very short, as you can see:
The actual filter is even smaller than the plug of tobacco at the other end, and it’s really only there to give you the familiar feel of a cigarette filter. Because iQOS doesn’t produce all the harsh combustion compounds you get from a cigarette there’s no real need for much filtration, so it can be very short. In fact if it was much longer it would probably soak up a lot of the VG vapour that you want to inhale.
After the filter is a loose roll of PLA, a very stable, food-safe plastic material. This is what does the real work; it slows the vapour down without absorbing it, giving it time to cool to a more pleasant temperature before you inhale it. This takes up almost half the length of the entire Heet.
Between the PLA and the tobacco is a short length of hollow tube, made of a similar material to the filter. As far as I understand it this is mainly to keep the blade away from the PLA and give the vapour a clear path to start its journey through the Heet. Then finally, at the end, you’ll find that little plug of tobacco.
Small But Complicated
So a Heet might look like a cigarette, but inside it’s a bit more complicated. This, and the fact they’re so small, means they’re also trickier to make; PMI had to do some creative rebuilding of some old but reliable cigarette-making machines to come up with something that would make Heets.
All this effort has paid off, though. It might be tiny, but a Heet will give as many puffs as a full-size cigarette. If you get the strength that suits you those puffs are just as satisfying, too. I had a few lingering doubts about iQOS after my first experiment with it in Poland last year, but using an identical device with Amber Heets was a totally different experience.
What’s most exciting is that, while iQOS isn’t the first generation of this technology, it’s still at a relatively early stage; there’s a lot of potential for development in there. I’m increasingly sure that HnB products like this have a very bright future in front of them.
If you are thinking of making the switch then please visit our online store today. We sell everything you need to get you started and at a fantastic price too, come and try the future today!
If you are an IQOS user already we are have an amazing five different HEETS flavours to choose from, click the banner below to see them all.
Now that, as a technology, heat-not-burn innovation has been accelerating it should come as no real surprise to me that PMI have been paying attention to what the user wants. When I first tried the original iQOS 2.4 I was, to put it mildly, rather surprised. Considering that the very first device I had tried (not even a PMI device to be fair) was underwhelming.
Now, to put things into perspective, I am a vaper. I mostly use e-cigs/vapour products (whatever you want to call them) and the innovation in that market is incredible, but I am also a fan of heat-not-burn. For several reasons. Consumer choice being the primary reason, after all the more options for consumers the better for everyone, right? I also want to see what the manufacturers can come up with, what innovations are we likely to see? Compared to vaping, heat-not-burn is (relatively) young and, while it is becoming established, it is already proving to be just as disruptive a technology as vaping.
Inside The Box
As with the original iQOS 2.4 it comes in some nifty Apple-esque packaging (very swish). Unlike the iQOS 2.4 and the iQOS 3, the iQOS 3 Multi doesn’t have a separate pocket charger and holder set-up.
It is an all-in-one unit. Battery and heating blade in one sleek device. It’s quite a departure in design philosophy from the original iQOS series up to, and including, the iQOS 3. This would suggest that the iQOS 3 Multi is aimed at a different type of user than the iQOS products.
Simplicity is the name of the game here it would seem. There’s just one button, and a USB-C charging socket. A swivel top cap covering the hole for the HEETs and the entire top half of the device slides up as well. It does this for two reasons:
• It makes removing the HEET once you’ve finished with it easy and,
• It is interchangeable for customising the look of the device.
The device itself comes in four colours (Warm White, Velvet Grey, Stellar Blue and Brilliant Gold.)
As with the iQOS 2.4, the battery meter consists of 4 LEDs, but in the case of the Multi they are just in a single strip next to the charging socket on the bottom of the device rather than evenly spaced across the front panel of a pocket charger. The only grumble here is that it could be tricky to tell how many of them are lit – given that the LEDs are white.
According to product info, the iQOS 3 Multi battery should last for 10 HEETs before needing to be recharged. I suspect this could be improved in the next evolution – should the Multi be successful.
Using the iQOS 3 Multi
There are some nice touches to the top cover and cap; the cover is lightly sprung so it snaps back into place easily, and the cap feels slightly magnetised so that it doesn’t slide up without being asked to.
I do have some doubts about the durability of the swivel top cover but that is probably why there’s replacement caps in 12 colours. Rather than replace the entire device, just replace the cap.
Flip the swivel cap open and insert your chosen HEET then hold the button until the device vibrates. This too is a change from the original and introduced in the iQOS 2.4 Plus. A welcome one at that. Watching the LED on the original holder was a pain in the arse, quite frankly. Once the device is up to temperature, it vibrates again to let you know it is ready for use. This takes approximately 15-20 seconds. Seems they’ve made some improvements here as it certainly feels shorter than the time for the iQOS 2.4 to be ready. Or it could just be that I’m no longer watching an LED – a watched pot and all that.
PMI suggest that each HEET should last approximately 6 minutes, or 14 puffs – whichever comes first and they’re right. The device will also vibrate twice when the session time is close to expiry – around 30 seconds, or two puffs remaining. As with smoking, there’s a ‘set-aside’ time to enjoy it. I can’t say for sure, but it seems as though the construction of the HEETs themselves has been improved. I haven’t experienced the stick getting stuck to my lips as I had previously, and I’ve not had the tobacco plug becoming stuck on the heating blade either.
Once the session is over, removal of the HEET is super easy. Just slide the top cap upwards to push the HEET off the heating blade and release the cap. There’s no need to push the cap back either, there’s magnets to help with that, and if you are lucky the top cover will spring back at the same time saving you, well, not very much time at all as a gentle push with your thumb will have the cover snap back covering the heating blade anyway.
New HEETS Flavours
When iQOS was launched, the range of flavours was relatively limited – Amber, Yellow and Turquoise (supposedly equivalent to Marlboro Red, Marlboro Light and Menthol) – but this has since been expanded to include Sienna and Blue; forget about the rough equivalence to cigarettes now. According to PMI, Sienna HEETs are “made with an intense and full-bodied blend” (suggesting that they are possibly stronger than the Amber HEETs) while the Blue HEETs “have a deep menthol flavour, giving an intense cooling sensation”.
The Sienna HEETs are very rich deep tobacco flavour – there’s a distinct rich aroma when the pack is first opened; somewhat akin to a full-strength coffee (I.e. a “5”) while Amber HEETs could be considered a “medium roast” coffee equivalent. Both are very good indeed. The Sienna felt a little harsh to start with, but not overly so. Both Sienna and Amber taste exactly as you would expect. Nice, strong tobacco flavour. The Blue HEETs are rather punchy. There’s a strong peppermint aroma when the pack is opened hinting at the menthol goodness and, my word, menthol goodness it is. Turquoise is a subtle menthol – a menthol lite, if you will – whilst Blue gives you a punch in the nose, then gives it a good scrub once it is done. If your preference is for the stronger flavour, there isn’t much wrong with Sienna or Blue.
In both cases, the taste is nicely warm and smooth. Unlike with my experience of the iQOS 2.4, there wasn’t any burning taste towards the end of each HEET which would suggest that PMI have changed the temperature of the heating system, or altered the heating curve – naturally, I cannot say for sure if this is the case and there isn’t any technical information publicly available.
Checking the battery level on the Multi is easy enough. A quick press of the single button lights up the battery meter with however many LEDs indicating the charge level. Each LED is ~25% charge and PMI’s claim of 10 consecutive HEETs before needing a recharge is close to accurate.
Unfortunately, fully charging the Multi from flat is not a rapid affair. Even using the supplied plug and cable, charging mine from completely discharged to full took the best part of an hour making it somewhat cumbersome for someone that uses it a lot as it’ll run flat pretty quickly, although there are some options for on-the-go charging, such as a car kit and a dock for when you are at work. Unfortunately, I don’t have either of those so I’m stuck with either hooking it up to my PC when at work or plugging it in to the wall when at home. With more advances in battery technology, this could (and should) easily improve.
According to the brief user guide included with the device, it is recommended to clean the Multi daily. Unlike the iQOS 2.4 (and likely the 2.4 Plus and 3) where the recommendation was originally to clean the device after every pack of HEETs. A quick check on the helpful iQOS website suggests that all iQOS products are to be cleaned daily.
As noted in my review of the iQOS 2.4, cleaning can be a pain and may be off putting to some but it is a necessary step to getting the most out of the product.
Heat-not-burn, as a technology is definitely growing and is also proving to be quite successful. The development of the iQOS is evidence of this growth. PMI, for all their faults, are listening to feedback from the consumer and their product line-up reflects this. The original iQOS was good. The reviews of the 2.4 Plus and the IQOS 3 suggest that PMI have evolved the design. The iQOS 3 Multi is also good. Very good.
As the Multi is an all-in-one device, it isn’t really aimed at heavier users. The battery life somewhat precludes it being used as an all-day device. It is possible to use it all day if you have a charger with you at all times (which, as everyone knows, isn’t always possible), or you don’t use it as much, but as a light or social device it is ideal. Being much slimmer than the full iQOS 3 with its pocket charger, it doesn’t take up much space in a bag or pocket.
This size is also a minor drawback. With the original iQOS 2.4 and later iterations in the 2.4 Plus and 3 it is possible to use the device in a similar manner to an actual cigarette – even have it dangling from the mouth when busy. The iQOS 3 Multi is more akin to a smaller vape device than previous models which may put off some. Battery life could be extended with advances in the relevant technology, but could also be somewhat self-defeating if the iQOS 3 Multi is primarily aimed at ‘light’ or ‘social’ users.
I do have some concerns over the durability of the swivel top cover, but overall the device feels well-made and solid considering its size.
For most, the slow charging probably won’t be a problem but it is something to bear in mind as it could, quite easily, catch you out – as it did me on occasion.
Overall, the iQOS 3 Multi is a good device in its own right for occasional users though for more frequent users I would suggest that it be used as a backup device alongside either the IQOS 2.4 Plus or IQOS 3 models.
We are selling this IQOS 3 Multi right here on this website, along with the IQOS 3 and the IQOS 2.4 Plus. Click here to buy.